Electrolux Customizes Reimbursements, Incentives, and Payroll

0:00
Onbe has always just came back to us as the best fit for the programs that we offer.

0:10
My name is Christie Ogunlana.

0:11
I am the Senior Treasury Analyst for Electrolux.

0:20
One of our KPIs, is consumer journey experience.

0:24
We do have some programs that are pretty highly customized.

0:28
Everyone else seems like they just have more of a standard approach.

0:32
So that's why Onbe has been the best fit for us.

0:35
Expense reimbursement is one that's very highly customized and we really appreciated the work that Onbe put into that.

0:43
Our account management team actually built a tutorial for us, for our employees.

0:49
So now our Concur support, which is the team that helps with expense reports, they don't get as many calls because now they have the tutorial guide and if not, they're also welcome to call customer support.

1:02
At Onbe, we are always trying to make the consumer experience better.

1:08
Onbe now has the MyPaymentAdmin, which is going to allow our agents to give our consumers real time support when they're on the phone.

1:17
So this is going to help us reach our consumer journey KPIs.

1:20
It's been a great experience just working with the account management team and they are really I think the difference.