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Market Research Payments

Pay the experts you rely on with secure, convenient disbursements

For market research companies, advisors and consultants are vital to unlocking new insights. Now, paying everyone from focus group participants to online panelists and expert advisors is simple, convenient, and secure with Onbe’s flexible disbursement solution. You’ll be ready to compensate recipients immediately, in their choice of payment modality—including seamless global transfers. 

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Explore Market Research
Payment Solutions

Panelists, Contractors
& gig payments

Pay participants quickly and securely

Compensate participants for their time and expertise with our secure, cost-effective disbursement solution. You will be ready to:
  • Reduce costs and burdensome administrative processes
  • Distribute funds securely and in real time 
  • Offer payments choice, including digital and instant options
  • Easily handle advanced 1099 reporting
  • Pay across borders with cost-effective global transfers
Learn More
Global Transfers

Expand your reach across borders

Reduce the cost and complexity of recruiting international participants with cross-border payment capabilities—including push-to-debit and global remittances. Our solution features:
  • Competitive foreign transaction (FX) fees
  • Same-day global remittances for flexible spending and bill pay
  • 24/7 multilingual customer service with online support
  • Fully managed fraud protection 
Learn More
Refunds

Remove the cost and hassle of refunds

Create a seamless exiting customer experience—and make your job easier—with our flexible, compliant refund solution. Let’s work together to:
  • Reduce all or most program costs
  • Reduce your administrative burden by offloading escheatment management
  • Provide 24/7/365 omnichannel customer service, including live chat
  • Deliver payment choice, including digital and instant options
Learn More

Pay participants quickly and securely

Compensate participants for their time and expertise with our secure, cost-effective disbursement solution. You will be ready to:
  • Reduce costs and burdensome administrative processes
  • Distribute funds securely and in real time 
  • Offer payments choice, including digital and instant options
  • Easily handle advanced 1099 reporting
  • Pay across borders with cost-effective global transfers
Learn More

Expand your reach across borders

Reduce the cost and complexity of recruiting international participants with cross-border payment capabilities—including push-to-debit and global remittances. Our solution features:
  • Competitive foreign transaction (FX) fees
  • Same-day global remittances for flexible spending and bill pay
  • 24/7 multilingual customer service with online support
  • Fully managed fraud protection 
Learn More
82% of consumers said a seamless refund experience influenced their decision to return to a service provider

Case Study | Market Research Company Goes Digital During COVID-19

A major market research company with dozens of in-person facilities needed to continue its operations remotely during the COVID-19 pandemic. Onbe helped the client pivot quickly to an all-digital payment experience, enabling the company to minimize impact to its business. 

Read the study

Challenge
Prior to the pandemic, the client conducted surveys in person at its regional facilities and rewarded survey participants with payments on physical cards. The company needed to quickly shift to an all-digital experience that offered survey participants their choice of payment via email. Time was of the essence, and the client needed to transition to a digital program in under four weeks.

Solution
Working closely with the client, Onbe designed a new, all-digital program that included Onbe Choice. The solution featured:

  • Custom-branded email communications to survey participants
  • Participants’ choice of a traditional plastic card or an instant digital card solution  
  • 24/7/365 multilingual customer service
  • Training and support from Onbe’s client success team
  • The flexibility to add more services as the program grows

Results
The client launched its new all-digital Onbe Choice solution in just four weeks, going live on April 1, 2020. Results were immediate:

  • Business continuity during the pandemic
  • A 95% increase in digital issuance within the first month
  • A positive response from survey participants

In 2021, the client resumed in-person operations but will keep and continue to expand its all-digital payment solution due to positive feedback from employees and recipients. 

Healthcare Payments Resources

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Webinar

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