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Sustainable Digital Disbursement Solutions Built for the Energy Industry

Woman standing in Kitchen - Onbe

Sustainable Digital Disbursement Solutions Built for the Energy Industry

Whether you’re launching an energy rebate program, paying installers, or issuing refunds when accounts close, making disbursements in-house comes with high costs, risk, and complexity for utility providers and implementers. Choose Onbe for payment programs built to drive energy efficiency, revenue, and customer loyalty with our managed disbursement solutions tailored to the needs of the energy industry.

Case Study: 
AEP: Streamlining Subscriber Refunds

American Electric Power (AEP) sought a subscriber refund solution that would streamline back-of-house processes while delivering an improved customer experience. Learn how AEP worked with Onbe to develop a card-based program that improved operational efficiencies for AEP, delivered customer refunds faster, and reduced the fraud associated with checks

CONSUMER REFUNDS

Seamlessly pay refunds to exiting customers with our convenient, compliant solution designed to accommodate diverse consumer payment preferences while reducing your administrative burden.
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Substantially reduce program costs
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Offer payment choice, including digital and traditional options
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Eliminate paper waste and reduce your carbon footprint with digital payment options
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Eliminate the risk and administrative burden of escheat management
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Deliver custom-branded payments with clear communications
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Onbe provides 24/7/365 omnichannel customer service

Energy Rebates, Incentives & Rewards

Whether you want to win new customers, incentivize energy-efficient behaviors as part of an EE program or commercial/residential buyback program, motivate your sales team, or reward your employees, Onbe’s cost-effective, quick-to-market incentive solutions make it easy.  
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Expedite your time to market
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Unlock custom branding and marketing opportunities
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Provide payment choice, including instant virtual options
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Eliminate paper waste and reduce your carbon footprint with digital payment options
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Use analytics and insights to inform your marketing efforts
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Onbe provides 24/7/365 omnichannel customer service

COMPENSATION

Pay installers and contractors with ease using Onbe’s flexible and fully compliant payment solutions, designed to reduce your back-office burden and deliver a better payday experience for your valued workers.
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Offer payment choice, from traditional to digital options
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Eliminate paper waste and reduce your carbon footprint with digital payment options
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Reduce costs by switching from checks
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Reinforce loyalty with custom-branded touchpoints
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Simplify compliance & reduce risk
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Onbe provides 24/7/365 omnichannel customer service

APPEASEMENTS

When customers are owed appeasements, deliver a digital-first payment experience designed to maximize recipient satisfaction by putting funds in their hands quickly.
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Offer payment choice, including near-instant options
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Eliminate paper waste and reduce your carbon footprint with digital payment options
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Send a positive message with branded touchpoints
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Offload escheat management to Onbe  
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Onbe provides 24/7/365 omnichannel customer service

2023 FUTURE OF PAYMENTS Report

Onbe’s 2023 Future of Payments survey reports that 70% of consumers prefer receiving digital and electronic payments from brands, and nearly half say cross-border payment capabilities are important. To meet these accelerating preferences, healthcare organizations need to deliver more modern payment experiences offering choice, speed, and convenience.
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