Sustainable Digital Disbursement Solutions for the Energy Industry

Whether you’re launching an energy rebate program, paying installers, or issuing refunds when accounts close, making disbursements in-house comes with high costs, risk, and complexity for utility providers and implementers. Choose Onbe for payment programs built to drive energy efficiency, revenue, and customer loyalty with our managed disbursement solutions tailored to the needs of the energy industry.

Case Study:
AEP: Streamlining Subscriber Refunds

American Electric Power (AEP) sought a subscriber refund solution that would streamline back-of-house processes while delivering an improved customer experience. Learn how AEP worked with Onbe to develop a card-based program that improved operational efficiencies for AEP, delivered customer refunds faster, and reduced the fraud associated with checks

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CONSUMER REFUNDS

Seamlessly pay refunds to exiting customers with our convenient, compliant solution designed to accommodate diverse consumer payment preferences while reducing your administrative burden.

Substantially reduce program costs

Offer payment choice, including digital and traditional options

Eliminate paper waste and reduce your carbon footprint with digital payment options

Eliminate the risk and administrative burden of escheat management

Deliver custom-branded payments with clear communications

Onbe provides 24/7/365 omnichannel customer service

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Energy Rebates, Incentives & Rewards

Whether you want to win new customers, incentivize energy-efficient behaviors as part of an EE program or commercial/residential buyback program, motivate your sales team, or reward your employees, Onbe’s cost-effective, quick-to-market incentive solutions make it easy.

Expedite your time to market

Unlock custom branding and marketing opportunities

Provide payment choice, including instant virtual options

Eliminate paper waste and reduce your carbon footprint with digital payment options

Use analytics and insights to inform your marketing efforts

Onbe provides 24/7/365 omnichannel customer service

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COMPENSATION

Pay installers and contractors with ease using Onbe’s flexible and fully compliant payment solutions, designed to reduce your back-office burden and deliver a better payday experience for your valued workers.

Offer payment choice, from traditional to digital options

Eliminate paper waste and reduce your carbon footprint with digital payment options

Reduce costs by switching from checks

Reinforce loyalty with custom-branded touchpoints

Simplify compliance & reduce risk

Onbe provides 24/7/365 omnichannel customer service

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APPEASEMENTS

When customers are owed appeasements, deliver a digital-first payment experience designed to maximize recipient satisfaction by putting funds in their hands quickly.

Offer payment choice, including near-instant options

Eliminate paper waste and reduce your carbon footprint with digital payment options

Send a positive message with branded touchpoints

Offload escheat management to Onbe

Onbe provides 24/7/365 omnichannel customer service

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2023 FUTURE OF PAYMENTS Report

Onbe’s 2023 Future of Payments survey reports that 70% of consumers prefer receiving digital and electronic payments from brands, and nearly half say cross-border payment capabilities are important. To meet these accelerating preferences, healthcare organizations need to deliver more modern payment experiences offering choice, speed, and convenience.

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