Augeo Incentivizes Engagement and Loyalty
0:00
Different products appeal to different users.
0:02
It's going to depend on the demographic, the earning opportunities, right, and what kind of load values we're really talking about having the ability to offer these different payment modalities.
0:13
It's kind of just another element of that, that same kind of reward choice that that we want to offer to to all our participants.
0:23
My name is Mike Bowles.
0:24
I'm the senior director of operations at Augeo Affinity Marketing.
0:30
We've been working with Onbe for at least 15 years.
0:33
I believe it really kind of comes down to service kind of first and foremost, it's it's guidance, right?
0:38
I'm going to, I've got a new program, I've got a new opportunity.
0:41
These are the demographics is what we're trying to achieve.
0:44
And Onbe usually really helps me choose the right product implementation is huge, right?
0:49
So, you know, a good process KYB has consistently been getting better and easier.
0:54
You know, you shepherd us through the approval processes, so implementation is key, the constant kind of fraud mitigation, but then it's the fraud resolution when it, when it does occur.
1:08
We've gotten Onbe to provide some reporting that that gives overall stats on a monthly basis now of total fraud.
1:15
And this reporting has just allowed us to provide context to the clients, good account managers, good customer service, just to kind of keep things running on the day-to-day basis.
1:29
One of my favorite partners and just a great group of people to work with.
Augeo Affinity Marketing’s Senior Director of Operations, Mike Bowles, explains how Onbe’s partnership of over 15 years has helped them deliver flexible, secure rewards and payments while supporting every stage of new program launches.
"Onbe is one of my favorite partners and just a great group of people to work with.”
-- Mike Bowles | Senior Director of Operations, Augeo
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