is the typical amount companies save by switching to a digital payout solution
82%
of consumers said a seamless refund experience influenced their decision to return to a service provider
15%
decrease in refund-related customer service inquiries when using Onbe’s solution
Refunds & reimbursements
Onbe’s digital refund solution will help you create a seamless exiting customer experience while reducing costs and streamlining your administrative processes. We handle every detail—from program management to escheatment reporting to customer service.
Escheat management
Around-the-clock customer service
Payment choice
Refunds & reimbursements
Onbe’s digital refund solution will help you create a seamless exiting customer experience while reducing costs and streamlining your administrative processes. We handle every detail—from program management to escheatment reporting to customer service.
Escheat management
Around-the-clock customer service
Around-the-clock customer service
Payment choice
Claims & settlements
When paying out a claim or settlement, time is of the essence. Onbe's cost-effective payout solution makes it simple to put funds in recipients' hands quickly and conveniently, with their choice of payment modality.
Cost-saving choices
Custom branding
Fully managed customer service
Fast implementation
Claims & settlements
When paying out a claim or settlement, time is of the essence. Onbe's cost-effective payout solution makes it simple to put funds in recipients' hands quickly and conveniently, with their choice of payment modality.
Cost-saving choices
Custom branding
Fully managed customer service
Fast implementation
Appeasements
Sometimes, a customer’s experience doesn’t go as smoothly as you’d like. Make it right using Onbe’s appeasement solution, which delivers a digital-first payment experience designed to maximize customer satisfaction by putting funds in their hands quickly. The solution offers:
Payment choice, including near-instant options
Branded touchpoints
24/7/365 customer service
Escheat management by Onbe
Appeasements
Sometimes, a customer’s experience doesn’t go as smoothly as you’d like. Make it right using Onbe’s appeasement solution, which delivers a digital-first payment experience designed to maximize customer satisfaction by putting funds in their hands quickly. The solution offers:
Payment choice, including near-instant options
Branded touchpoints
24/7/365 customer service
Escheat management by Onbe
Relief payments
Ensure fast and accurate delivery when it matters most. Onbe offers accessible payment options suited to every recipient, so you'll be ready to maximize your program's impact and reach.
Payment choices for every contingency
Custom communications
Around-the-clock customer support
Fast implementation
Relief payments
Ensure fast and accurate delivery when it matters most. Onbe offers accessible payment options suited to every recipient, so you'll be ready to maximize your program's impact and reach.
Payment choices for every contingency
Custom communications
Around-the-clock customer support
Fast implementation
Case Study: Altice USA: Delivering Optimum Refunds
Altice USA issues millions of dollars in deposit refunds, statement credits and customer incentives each year and needed a way to reduce its program costs, risk and administrative burden. Learn how Altice partnered with Onbe to reduce costs and mitigate fraud while delivering a better customer experience.
