Patient Refunds: How to Overcome Payment Challenges

Seventy-four percent of patient refunds are still paid by check—even though most consumers prefer digital payments.

Seventy-four percent of patient refunds are still paid by check*—even though most consumers prefer digital payments. The opportunity is ripe to deliver an improved patient refund experience while trading the challenges of legacy payments for a streamlined, digital-first refund solution. In this recorded webinar presented in partnership with HFMA, you’ll learn:

  • The state of patient refunds and what needs to change
  • The challenges of legacy payments
  • Alternative solutions for streamlining your patient refund process
  • How healthcare organizations benefit by switching to digital-first patient refunds

* Aite-Novarica Group