Altice USA: Delivering an Optimum Refund Experience

Learn how Altice partnered with Onbe to develop a disbursement program.

Altice USA issues millions of dollars in deposit refunds, statement credits, and customer incentives each year and needed a way to reduce its program costs, risk, and administrative burden. Learn how Altice partnered with Onbe to develop a disbursement program that:

  • Reduced the costs associated with issuing paper checks
  • Decreased refund-related customer service calls by 12%
  • Saved more than 1,000 pounds of paper in the program’s first year

Read the Case Study