2023 Future of Payments Report

Onbe's 2023 Future of Payments Report found that delivering modern, global payment experiences is no longer just a requirement but the standard for paying everyone.

70% of consumers prefer receiving digital and electronic payments from brands, and nearly half say cross-border payment capabilities are important. In Onbe’s 2023 Future of Payments survey, we found that in today’s connected economy, delivering modern, global payment experiences is no longer just a requirement for adaptation but the standard for paying everyone from employees and gig workers to patients, tenants, and customers. In this report, you’ll learn:

  • Consumers’ top anticipated payment behaviors for 2023
  • What consumers expect from modern disbursement experiences
  • Which payment apps consumers use the most
  • Payment preferences by age group
  • And more