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Partner with Onbe to Modernize Healthcare Refunds

Healthcare refunds are still stuck in manual workflows. Onbe helps you replace paper checks with secure, embedded healthcare refund solutions.
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Modern healthcare deserves modern refunds

DIFFERENTIATE THE EXPERIENCE

Deliver fast, digital refunds that boost patient satisfaction and strengthen provider loyalty, without disrupting your existing payment flows.

IMPROVE PATIENT TRUST

Replace slow, paper-based checks with digital delivery options patients prefer, improving sentiment and reducing refund friction.

OFFLOAD COMPLIANCE BURDEN

Healthcare-grade controls, audit-ready reporting, and full escheatment management — so your team doesn’t absorb regulatory complexity.

CONTAIN COST AND EXPOSURE

Eliminate manual workflows, unclaimed property complexity and fraud risk without expanding internal operations.

DEPLOY AT SCALE

Stand up scalable, healthcare-grade refund programs in weeks — with minimal lift for product and engineering teams.

Custom Branding Capabilities

Turn every payout into an opportunity to drive brand engagement

Use the branded payout experience to surface personalized offers to patients - linking rewards, promotions, and other cross-sell opportunities directly in Onbe's recipient experience, driving engagement of your broader product ecosystem.

Refunds are more than a back-office process

They’re a visible moment in the patient journey and a signal of how modern your platform truly is. Delays, errors and manual processes erode trust and increase operational burden. Digital, healthcare-grade refunds turn a point of friction into a competitive advantage.

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Fast, flexible
refund delivery

Send patient refunds via email or SMS with secure digital payment options — including virtual cards, ACH and mobile wallets — giving patients choice and immediate access to funds.

Multiple delivery modalities with built-in choice
95%+ of refund inquiries resolved via self-service

Client Success Stories

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