DAY 1 - MONDAY, OCTOBER 5
4:00 PM
Arrival & Check In
6:00 - 9:00 PM
Welcome Reception
Join us for an evening at the Citrus Club rooftop at The Dewberry Hotel featuring a cocktail reception with a scenic view of the Charleston Skyline.
DAY 2* - TUESDAY, OCTOBER 6
8:00 - 9:00 AM
Breakfast, Networking & Product Demos
9:00 - 9:15 AM
Welcome & Opening Remarks
Kevin Brown, Chief Growth Officer, Onbe
9:15 - 10:00 AM
Money in Motion: Consumer Behavior in Today’s Economy
Dana Farber, Vice President, Insights & Intelligence, Americas, Mastercard
The economy is shifting, consumer spending is changing, and businesses are rethinking how they pay. In this session we’ll take a closer look at the personas shaping today's consumers through behavioral data. Examining the trends and economic forces shaping financial habits, in 2026 and beyond — including how AI is playing a role in their daily lives. Followed by audience Q&A.
10:00 - 10:45 AM
Built With You in Mind: A Product Progress Report
Sayid Shabeer, Chief Product Officer, Onbe
Join CPO Sayid Shabeer for a closer look at the work that's taken place over the past year to modernize your experience with Onbe. We'll share an update on MyPaymentAdmin (MPA) and explore what's in the works: from embedded payouts to smarter communications and the work we're doing to expand our global offerings.
10:45 - 11:15 AM
Break & Product Demos
11:15 - 12:00 PM
2026 Payouts Landscape: How Modern Payouts Drive Growth
Kevin Brown, Chief Growth Officer, Onbe
Bryan Haynes, Chief Sales Officer, Onbe
David Dally, Vice President, Account Management, Onbe
Every payout is a moment of impact. Consumers are telling us it shapes how they see a brand long after the money lands. This panel brings together leaders from across Onbe to unpack the 2026 Payouts Landscape research—not just what the data says, but how it's already shaping the way they think and work, and what that means for the outcomes you care about most: trust, retention, and a payout experience that benefits your brand.
12:00 - 1:00 PM
Lunch & Product Demos
1:00 - 1:45 PM
Breakout Sessions
Choose the conversation most relevant to you.
Expanding Your Reach: Seamlessly Scaling with Global Payouts
Dipesh Mehta, Senior Director, Product Management, Onbe
Don Banowetz, Vice President, Global Enterprise Sales, Corpay
Mandy Sellers, Vice President, Account Management, Americas ,ThreddRecipients around the world expect speed, flexibility, and payout experiences that fit their lives. This session explores current trends in global markets, best practices for tailoring payout offerings to build trust across diverse consumer segments, and how to leverage emerging technology to move money reliably, at scale.
Inside the Build: Learnings from Deploying AI in Customer Support
Laura Wright, Vice President, Operations, Onbe
Kevin Yang, Director of Agent Strategy, DecagonJoin Onbe and Decagon for a conversation on what it took to bring AI into customer support — what changed for our team and clients, and what we learned along the way. We'll also discuss the future of AI support at Onbe, from new use cases to striking the right balance between automation and human judgment.
Protecting Trust in Every Payout: Staying Ahead of Fraud with Onbe
Will Flint, Senior Director Operations, Onbe
Brad Flexon, Manager, Fraud Prevention, Onbe
Fraud is evolving as fast as the rails that move money. Join Onbe fraud experts for a conversation about where fraud is showing up today, what it takes to stay ahead, and the strategies we’re using to protect your programs.
Staying Ahead of the Rulebook: Navigating Regulatory Change
Ed Woodson, Chief Legal Officer, Onbe
Erin Pursell, Director, Head of Fintech Partnerships, The Bancorp
Join Onbe and Bancorp for a conversation on what it takes to stay compliant as your payout programs grow. We'll discuss what's changed in the compliance landscape over the past year, what we anticipate the next pressure points to be, and how program owners can build compliance into their strategy from the start.
1:45 - 2:00 PM
Break & Product Demos
2:00 - 2:45 PM
Vision for the Road Ahead
Melissa Hentschel, Chief Executive Officer, Onbe
Jen Atkinson, Chief Operating Officer, Onbe
In a fireside conversation with COO Jen Atkinson, CEO Melissa Hentschel shares what’s next for Onbe. Together, they’ll discuss the priorities shaping the road ahead, the discipline and innovation it takes to deliver on them, and the importance of leading with an unwavering client-first spirit.
2:45 - 3:00 PM
Closing Remarks
Chris Copeland, Vice President, Account Management, Onbe
3:00 - 5:00 PM
Break
6:00 - 9:00 PM
Evening Reception at the Gadsden House
Cap off the summit with an evening of Southern charm, featuring Lowcountry cuisine and live local entertainment at the historic Gadsden House.
*Schedule subject to change. Full session and venue details will be shared as the Summit approaches.
DAY 3 - WEDNESDAY, OCTOBER 7
7:00 - 9:00 AM
Grab & Go Breakfast (Optional)
Emeline Hotel
11:00 AM
Check-Out
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